Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of intotheflavor.com and any services purchased from Into the Flavor Inc. ("Into the Flavor," "we," "us," or "our"). By booking a call, submitting our contact form, signing a proposal, or paying for any service, you agree to these Terms. If you don't agree with them, please don't use our services, and let us know so we can sort out any concerns.

2. Description of Services

Into the Flavor provides three core services to local Ontario small businesses:

• Basic Website Package ($499 CAD, one-time):a professionally designed, mobile-friendly website built to get your business online quickly.
• Monthly Retainer ($149 CAD/month):ongoing website hosting, updates, and maintenance so your site keeps running smoothly after launch.
• Custom automation work:additional automation, integrations, or custom development scoped and quoted on a per-project basis.

Exact deliverables for any project are confirmed in writing (email or a proposal) before work begins.

3. Payment Terms

The $499 CAD website package fee is due before or at launch of your site. We'll confirm the exact timing with you before work starts. The $149 CAD/month retainer is billed monthly, starting once your site is live. Custom automation work outside the scope of the website package or retainer is billed separately and always quoted and agreed to in advance, so there are no surprise invoices.

All prices are in Canadian dollars (CAD) and do not include applicable taxes unless stated otherwise.

4. Revisions Policy

The $499 Basic Website Package includes up to three (3) rounds of revisions during the build process, so you can fine-tune copy, layout, and design details before launch. Additional revision rounds beyond the third, or significant scope changes (like adding new pages or features not in the original agreement), can be handled as a small add-on fee or rolled into a future retainer month. We'll always confirm the cost with you first.

5. Cancellation Policy

The $149/month retainer is month-to-month with no long-term contract. You can cancel at any time by emailing us at [email protected] with reasonable notice, and cancellation will take effect at the end of your current billing cycle. We don't offer refunds for partial months already billed, but we won't charge you again after your cancellation takes effect.

6. Ownership

Once the Basic Website Package is paid in full, you own your website and its content, including the design, copy, and any custom code built specifically for your project. Into the Flavor retains the right to showcase completed work in our own portfolio and marketing materials, unless you ask us not to. Third-party tools, platforms, or licensed assets used to build your site (such as stock images or software licenses) remain subject to their own terms.

7. Limitation of Liability

We do our best to deliver reliable, well-built websites and automations, but we can't guarantee that any website, integration, or automation will be completely error-free or uninterrupted at all times. To the fullest extent permitted by law, Into the Flavor Inc. is not liable for any indirect, incidental, or consequential damages (such as lost profits or lost business) arising from your use of our services or your website. Our total liability for any claim related to our services is limited to the amount you paid us for the specific service in question over the preceding three (3) months.

8. Third-Party Services

Our services may rely on third-party platforms (such as hosting providers, Formspree, or scheduling tools). We aren't responsible for outages, changes, or issues caused by those third-party providers, though we'll always work with you to resolve any impact on your site.

9. Changes to These Terms

We may update these Terms from time to time as our services evolve. Any changes will be posted on this page with a revised effective date. Continuing to use our services after changes are posted means you accept the updated Terms.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising from these Terms or our services will be handled within the courts of Ontario.

11. Contact Us

Questions about these Terms? Email us at[email protected]. We're a small team based in Wasaga Beach, Ontario, and we're always happy to clarify anything before you sign on.